Taxes and fees that are shown are estimates only. Made beds, replaced towels and amenities. 78 out of 2735 reviews" ". Bar is always amazing! Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. We have more than 70 million property reviews, all from real, verified guests. All content should be genuine and unique to the guest. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The breakfast was excellent and free but the staff during breakfast was totally rude. Sincerely, John Wilkins/Owner. Location off highway was amazingly easy. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. I really didn't know about bed bugs at the time. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Arrive: 03-01-2023 . I would recommend it if you can handle the unfriendliness of the staff. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. The Garden of the Gods is 7.5 mi away. This hotel was highly-rated for its very comfy beds. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Basically got one night free with purchase of one night compared to other Hotels in same area. "They don't care what your wallet looks like, or what your car you drive. Wonderful. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Restaurant is good. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! "Before I even bring my bags into an into a hotel room at all. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. 2015 The Academy Hotel, Inc. All rights reserved. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The number of extra beds and cribs allowed depends on the option you choose. Give Light and the People Will Find Their Own Way. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. I liked the layout for the bathroom area. The bathroom had poop on the toilet when we checked in. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Booking.com does not accept responsibility or liability for any reviews or responses. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. Mountain View was decent but not sure its worth the up charge. It is my hope that you see fit to give us a second chance to win your valuable business back. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Thanks! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. This place is such a gem!! I really didn't know about bed bugs at the time. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. The facility was a great experience for the modest price. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Booked this on a major travel site for an incredibly low price. - Terms of use - Privacy - Disclaimer. The pool was nice and warm The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Yeah right! To edit a review youve already submitted, contact our Customer Service team. Pet-friendly rooms are also available. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. 245 out of 2735 reviews" ", Rating 4 - Poor. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Was not really expecting housekeeping but they did come during our 3 day stay. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. So pets or no pets? Beautiful little hotel I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Building itself is beautiful. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. This is not a rash, these are bites! In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Also the heater in my room didnt work I had to use a portable heater to heat the room. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. I felt like it was inconvenient for us to dine there or something. There is nothing classy about the way this staff treats it's guests. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel They'll have to be paid for separately during your stay. Colorado Springs, Colorado 80920. Needs a deep cleaning. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton The room was not very clean. Check around the edges of the box springs. But the complaints stop there. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Nobody likes that thought," Freeland said. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Made to order omelettes! Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am The view of Pike's Peak from our room was amazing. They also have very strict protocol on handling complaints such as this. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. Our room was clean and stocked. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Nice spacius and clean Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. All of which have experienced no problems. This lets us know our reviews come from real guests like you. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. The bathroom had poop on the toilet when we checked in. Disgusting! From: The east and west. Wish there was a hot tub for the grownups but no biggie. Sincerely, John Wilkins/Owner. Something went wrong please try again later. We stayed at this hotel last summer, June 2010, and left with some bites on us all. A nice grill and bar. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience.