Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. to colleagues, clients or customers, or inquire about Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. TnAction Spring 23 just launched. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. You can only exchange items to Aritzia if you purchased them in person from a store. The Return Label used must match the order for the items youre returning. Mar. Don't worry, you can unsubscribe from our mailing list at any time. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. In addition, one of our board committees oversees governance and diversity, which includes consideration for female representation both on our board and in senior management positions. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. Insider info on sales, new arrivals and more good stuff. We are not able to offer exchanges online. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. Dates will be confirmed at a later date. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. expressly prohibited without the prior written consent of Toronto As we navigate this complex and changing landscape, were being challenged on a daily basis. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. CBC's Journalistic Standards and Practices. Pack and ship your return, following the instructions outlined on the Return Confirmation page. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . To you, our loyal clients, thank you for your continued support and trust. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. This report by The Canadian Press was first published July 9, 2020. Audience Relations, CBC P.O. Calls may be live or prerecorded. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. |. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. 16, 2020, 07:00 AM. A Return Label has been provided with your original order. Can I refund it? Where impact and internal change are concerned, its an ever-evolving process. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Opinions expressed by Forbes Contributors are their own. Free shipping & free returns on all orders, all the time. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. A Cisioncompany. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. For purchases made in store, you can return or exchange your purchases in store only. Cision Distribution 888-776-0942 If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. It will also be donating all profits to the Aritzia Community Relief Fund to support its . Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. Thank you for supporting us, so we can support our people. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Star Newspapers Limited and/or its licensors. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. It is also shifting all support office employees to flexible working arrangements. Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Lets continue to take care of each other. See, Click to View our Accessibility Statement. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic.