It's a nice, modern office environment, staff benefits are good. Anonymous Employee in London, England. Any questions? The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Excellent base salary in comparison to other builders. They are not authored by Glassdoor. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. For the USA please use SSN (Social . Some team leaders are very knowledgable and helpful, Lack of diversity We believe everyone should have a decent home and the chance to live well. I have had very supportive managers who have encouraged my career progression. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Necessary cookies are absolutely essential for the website to function properly. Get notified about new Internal Recruiter jobs in United Kingdom. These cookies track visitors across websites and collect information to provide customized ads. A really good range of calls By requesting a reference you agree to our. These cookies track visitors across websites and collect information to provide customized ads. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. I've loved my time here. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Metropolitan Thames Valley. It's sometimes noticeable that there are gaps in terms of organisational development. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. These cookies do not store any personal information. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. MTVH Uses Data to Help Address England's Housing Needs We aim to respond to emails within 2 . They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. External examining is a key feature of the UK higher education system. HR and upper management are completely clueless about what goes on, or don't care We believe everyone should have a decent home and the opportunity to live well. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It is mandatory to procure user consent prior to running these cookies on your website. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. It's a nice, modern office environment, staff benefits are good. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. The management structure is ex Metropolitan heavy. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. This makes them easy to keep track of and to see which candidates we still need references from. Excellent base salary in comparison to other builders. Having problems? Hotjar sets this cookie to identify a new users first session. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Friendly customer service staff By accepting, you agree to our use of cookies. You can have some really difficult calls and off days there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. repairsteamemails@mtvh.co.uk if you are a TVHA resident. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Axis and MTVH. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. By clicking Accept, you consent to the use of ALL the cookies. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. But opting out of some of these cookies may have an effect on your browsing experience. We use cookies on our website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. and Terms of Service apply. You'll need your mobile phone and your unique invitation code. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Having problems? Enjoy resolving queries at first point The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. ", "It is a good system to use for references. All ideas are welcomed and you are trusted to work with autonomy. RefNow can help you verify a persons employment with Metropolitan Thames Valley. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. They also talk down at customer service staff as if we are beneath them I've always felt if I have an idea I can put it into practice quite quickly. document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 Poor commission structure. We also use third-party cookies that help us analyze and understand how you use this website. In future you will see new features, as we continue to improve our online services. Enjoy resolving queries at first point Sep 2004 - Nov 20073 years 3 months. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. We're always looking to innovate and do things differently. Copyright 2023 Metropolitan Thames Valley Housing. Analytical cookies are used to understand how visitors interact with the website. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Hotjar sets this cookie to identify a new users first session. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. By clicking Accept, you consent to the use of ALL the cookies. If youre not satisfied with our response, you can make a formal complaint. - This job is no longer available, but here are similar jobs you might like. About our cookies and how to manage them. Company is backing these ideas. TVH has such a light, friendly and open atmosphere; making it a great place to work. The staff body are also passionate as a whole about getting behind local causes and fundraising together. We believe everyone should have a decent home and the chance to live well. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. In the years that followed, MHT's workforce . Find . YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Make a secure payment when it's convenient for you and check your balance 24 hours a day. Metropolitan Thames Valley. Metropolitan Thames Valley | 8,202 followers on LinkedIn. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The pattern element in the name contains the unique identity number of the account or website it relates to. This category only includes cookies that ensures basic functionalities and security features of the website. Good chance to develop communication skills in all forms YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. This website uses cookies to improve your experience while you navigate through the website. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. I've always felt if I have an idea I can put it into practice quite quickly. Application. COVID-19 Information. Right now, nothing has changed, just the colours, fonts and logo. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. By accepting, you agree to our use of cookies. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Overview. Clean working place and nice environment People are fab to work with, committed and full of ideas for the future. This is a True/False flag set by the cookie. Use your usual MyTVH email and password to sign in. 140 Metropolitan Thames Valley reviews. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them No integrity - avoid or get out while you can. The Met has launched a hotline to report corrupt and abusive police officers and staff. You also have the option to opt-out of these cookies. Seems customer service focused at first but comes down to targets and stats This website uses cookies to improve your experience while you navigate through the website. Seems customer service focused at first but comes down to targets and stats Youll need your mobile phone and your unique invitation code. This site is protected by reCAPTCHA and the Google Privacy Policy . Careers; Staying safe from romance fraud. In the UK this is a National Insurance Number. Description. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Details about you ( Did you work here? ) These cookies will be stored in your browser only with your consent. These cookies do not store any personal information. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. Housing Association. ", "The thing I like most about this software is it's extremely easy to use.". 32,750.00, Talent Acquisition Specialist - Blue Collar. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. This employer has not claimed their Employer Profile and is missing out on connecting with our community. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Having problems? Other benefits include a benefits pot so can get a subsidy for a gym membership. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Pros & Cons are excerpts from user reviews. Enjoyable when u have nice tenants and leaseholders We work together to create great places for people to live. Forgotten your password? This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. They are not authored by Glassdoor. Under 16 year olds will be transferred from spring 2022. Good chance to develop communication skills in all forms. Planned works team never want to take any calls even when it is their job to This employer has not claimed their Employer Profile and is missing out on connecting with our community. TVH was a charity and now it's all out for profit since they became MTVH. Pros & Cons are excerpts from user reviews. Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. The managers and teams are very supportive on a daily basis. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Working in Development Customer Care to work with and autonomy to make decisions. 22 Metropolitan Thames Valley reviews. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Pros & Cons are excerpts from user reviews. to work with and autonomy to make decisions. They are not authored by Glassdoor. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. , but rather staff support each other to make things right. Copyright 2023 Metropolitan Thames Valley Housing. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Metropolitan Police. Do you have what it takes to be one of them? Verify your email to use filters. Everything at the moment and will get a lot worse before it gets better. Key Achievements: Police service for the Thames Valley area; report a crime, get advice and find out about us. We also use third-party cookies that help us analyze and understand how you use this website. SO Resi. There are also lots of additional benefits on offer and they stand by the core values of the company. If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. I've loved my time here. This rating has improved by 3% over the last 12 months. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. Theyll let you know if another visit is needed. . I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Process makes things take longer than they could. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. We work across London, the South East, East Midlands and East England. We believe everyone should have a decent home and the opportunity to live well. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Pros & Cons are excerpts from user reviews. Necessary cookies are absolutely essential for the website to function properly. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Junior Ruby Developer at Metropolitan Thames Valley 0 . Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. No call is the same TVH has such a light, friendly and open atmosphere; making it a great place to work. Unclaimed. By accepting, you agree to our use of cookies. We're always looking to innovate and do things differently. The process took 2 weeks. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. See jobs Follow. Click the link in the email we sent to to verify your email address and activate your job alert. Fill in the repairs enquiry form. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. The staff are lovely and I have met many wonderful people. This category only includes cookies that ensures basic functionalities and security features of the website. Farringdon, England 18 d. 26K Per Year (Employer Est.) These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Jobs. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Metropolitan Thames Valley works across housing, health, social care and education. Employee Portal. Copyright 2023 Metropolitan Thames Valley Housing. Analytical cookies are used to understand how visitors interact with the website. These cookies will be stored in your browser only with your consent. We can provide support in a range of areas: Improved physical . Featured job. A free inside look at company reviews and salaries posted anonymously by employees. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. It's sometimes noticeable that there are gaps in terms of organisational development. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Verify your email to use filters. Necessary cookies are absolutely essential for the website to function properly. I applied online. This can show up occasionally, including when major corporate projects are being delivered. Really understaffed - non stop calls It's a really good place to work if you like getting things done. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. These cookies do not store any personal information. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. You also have the option to opt-out of these cookies. - We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. Our Board. Historically great at developing staff. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Accepted Offer. We use cookies on our website. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. A free inside look at company reviews and salaries posted anonymously by employees. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. There's free coffee and four types of teas! Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.