Of course, this was not mentioned. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. They think all they have to do is change their name or change management companies and people won't find out. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Palmera has an "F" rating with the BBB. Who do I contact? Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Keep in mind, a timeshare is not a financial investment. Amount Settled: $0.00. No. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Nothing that the salesman presented to us was true. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Palmera also has a Facebook page that we should all be posting on. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Taxes, additional fees, and charges may apply. Also Check: Free Vacations For Cancer Patients. Click here to get notifications about new complaints of Palmera Vacation Club. Weeks Float . VSI the company that supposedly sells your previous timeshare is also irreputable. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Amount in Dispute: $1,500.00 I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. product but we could spend more $ and upgrade. We bought 3,000 points for around $13K. Did they give you any bonus items ? Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I am thankful that the only financial information I gave was our credit card. The letter is already in transit via FedEx to PCV. And we prefer to vacation by ourselves instead of as a group. Must call to book. I have tried multiple times and never receive a response from the request. This is the version of our website addressed to speakers of English in the United States. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. We bought 3,000 points for around $13K. We asked plenty of questions, figuring 4 heads were better than 2. Save. It's clear there is no intention of honoring that. BCA has no information regarding government actions at this time. We asked plenty of questions, figuring 4 heads were better than 2. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Hawaii Seller of Travel Reg. Mr sheldon kept on with his attack he threaten to f- up our credit. Extra VacationsSM getaways prices are based on a seven-night stay. | They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. No travel service of real value is ever free. Make sure any club youre considering can pass an easy scam test. Our friends did, for sure. Scam Clue 3: A promotion claiming youve been specially selected for membership. In reality, timeshares are not bad. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. 1 complaints for Palmera Vacation Club. He was not up front at all. I called the number they gave me three times to cancel the contract but no one answered. Palmera Vacation Club. as it is a completely free way to help other owners find TUG on the internet! He didn't listen to anything we said at all. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Already have an account? By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. I'm tired of the lies. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Don't have an account? Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Verified customer. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We asked plenty of questions, figuring 4 heads were . The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. You can call member services, leave messages and never get a call back. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Use this comments board to leave complaints and reviews about Palmera Vacation Club. We paid cash, so we don't have that leverage. It may not display this or other websites correctly. Hawaii TAT Broker ID #TA-023-193-6000-01 Perhaps, the finest resort community along the Atlantic Coastline. 2023 RCI, LLC. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We arrived at 9am along with dozens of other potential buyers. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. When I booked out trip, it took a solid week to speak to a representative. Start a new search, then select a related item from the autosuggest. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? International Association of Better Business Bureaus. Like all the other complaints prior to me. Must call to book. $291.18/mo Est. Fla. The trading power we were supposed to have with RCI was incorrect. What is Palmera Vacation Club's Facebook? Also publication TIMESHARING TODAY. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We were still not interested. Share. My wife and I was deceived and lied to, they are good at what they do. They just came to our room. No we know why. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Our records indicate the company failed to respond to the one complaint brought to its attention. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. We said that we prefer to rent houses when on vacation instead of staying in condo communities. No response. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Must call to book. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. This is a multi-location business. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Contact them directly! I have tried multiple times and never receive a response from the request. What is the cost??? Seller of Travel Reg. If we can verify it in our system, an email will be sent to you with your password. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. (free membership giveaway for every 50 subscribers!). He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. For a better experience, please enable JavaScript in your browser before proceeding. Sign up for free now, Sign up for free to participate on the website. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. 13 602560941. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Our credit is being held hostage by Palmera Time Share. Some. RCI members must redeem this exchange offer through the contact center. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Don't have an account? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Please visit RCI.com for details. 602357907. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. This sounded good to me as my current time share only gave me one week and a one bedroom. So they could either buy it back or he'd just quit making payments, so they let him out of it. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Respect the privacy of others. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Hang onto your paperwork. Our records indicate the company failed to respond to the one complaint brought to its attention. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? How many people normally accompany you? These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. This business is not a member of Business Consumer Alliance. Login. How much do you spend normally on your hotel? Desired outcome: Need to file a complaint? I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. After being told they could take a trip to Hawaii, the couple went back home to Alabama. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? We returned Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Is this Your Business? And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. All-Inclusive resorts may charge a mandatory all-inclusive fee. Palmera is deducting $295 out of my checking account a month. All of the lies, promises, and representations are part of the scam. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. She gets rude too and tells us she guesses we just like to waste all of our money. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Do we have any recourse to either go back to original rules when we joined or get out of contract?