The customer service was good, polite attentive and not obtrusive, not first class but more than acceptable. Then we were charged more than the menu price because they hadnt updated the menu. Asked for a different side and were told that was fine then arrived without the side. Charged 75p for having a decaf, never have I beencharged for decaf then charged another 75p for a milk alternative. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Good Brew: OMG! Fell like I need to start a campaign to bring it back. If we were going to have to move, wed much rather move to a business that is happy to have us and allows a reasonable amount of time for our visit. Good Brew: Quality food beaten by the quality service. Don't get me wrong the food and staff were excellent but when I seen the bill I was horrified.6 a pint 3 vodka 3.30 for a diet coke mixer. Good Brew: great place to watch the changing landscape outside while enjoying the food and drink - See 17 traveler reviews, 24 candid photos, and great deals for Gourock, UK, at Tripadvisor. The inside is clean, relatively well presented and nicely decorated. Needless to say I won,t be backMore, Decided to get take away due to World Cup final being on. We both had chips and they were light and crispy. Gourock Guest House Gourock Holiday Homes Gourock Holiday Packages Gourock Flights Good Brew; Gourock Attractions Gourock Travel Forum Gourock Photos Gourock Map Gourock Visitors Guide All . Not bad value for money and should I be in the area I would probably return. If we were going to have to move, wed much rather move to a business that is happy to have us and allows a reasonable amount of time for our visit. First we werent allowed to sit by the window, because that was a table for four, despite the cafe being nearly empty. I refused to pay the 1.50 so this was removed (reluctantly) from our bill. We visited for lunch today, restaurant wasnt overly busy and yet the service wasnt great at all. Today I visited with 3 colleagues. Get quick answers from Good Brew staff and past visitors. Complete robbery. The food was nice but service was shocking. Monday - Thursday :: 4 pm - 12 am. When we saw that we had been charged 1.50 for hot water we spoke to the server. When we challenged the service she repeatedly said we are busy and short staffed - which didnt look the case, however even if it was surely attending to a customer who has asked for help is more important than clearing an empty table? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It eventually arrived and was unrendered fat with some cous cous on the side. I approached the till area only to be scolded at ( stand by the far counter) when eventually someone came andasked if it was take away or sit in.. then as there was a vacant table at the window and ready for customers we asked if poss could we sit there, enroute the girl was then told ( that table has now been reserved) and wanted us to sit by the front door on a dirty table full of other dishes and cutlery.. where we refused and left..very disappointed.. 1.25 per Omlette filling? Worked out 5 for 1 coffee. We ordered sundries tomatoe and chilli pasta, it was so dry we couldnt eat it, the salt and chilli chips were dripping in oil. Nothing was a bother and even though they wore masks you could see they were smiling. Around half an hour into our visit and before we had even got our food, a member of staff approached to say they had just had a call for a last minute booking for 6 and we would need to be away from the table within 30 minutes. 3.50 for a medium sized cup of coffee is a bit of a rip off, that's city prices We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We were spending a reasonable amount with you today as we ordered multiple drinks and a meal each. Asked for a different side and were told that was fine then arrived without the side. The food itself was fine, in fact the servings were a little too big and none of our party could finish it. When we saw that we had been charged 1.50 for hot water we spoke to the server. Don't get me wrong the food and staff were excellent but when I seen the bill I was horrified.6 a pint 3 vodka 3.30 for a diet coke mixer. We chose a quiet table in the corner. Wry disappointed will not return and will not recommend! Loved it and thank you. Who pays 5 for coffee, wasnt even the best as it was only like warm. Good Brew Unclaimed Review Save Share 19 reviews #17 of 18 Restaurants in Gourock Cafe British Diner Soups 74 Kempock Street, Gourock PA19 1ND Scotland + Add phone number + Add website + Add hours See all (24) 19 Good Brew, United Kingdom yet. I had a the Cajun chicken mayo ciabatta and the flavour was great. We were told that we could move to another table in half an hour if one becomes available. I think it is unprofessional to seat a group of 4, take our order and then rush us to finish when the food has not even arrived because youd rather have a slightly bigger party. Lovely coffee tho and breakfast tea. The food was nice but service was shocking. However when I asked to pay for the coffee I almost dropped at the price! Complete robbery. Who pays 5 for coffee, wasnt even the best as it was only like warm. Lunch came, the soup was so thick you could stand a spoon in it so rather than make a fuss we asked for a cup of hot waterto add to the soup - we were later charged 1.50for said hot water. Had the very tasty mac n cheese, with bacon and fresh chillies-really tasty!! Went in for breakfast this morning. Quality food beaten by the quality service. I refused to pay the 1.50 so this was removed (reluctantly) from our bill. Quick service. This spot scored 4.4 in the Google rating system. Good Brew: Quality food beaten by the quality service. Won't be back. Will definitely use again. We ordered sundries tomatoe and chilli pasta, it was so dry we couldnt eat it, the salt and chilli chips were dripping in oil. It can be hard to get a table without booking but thats to be expected in a popular place with limited seating. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Not bad value for money and should I be in the area I would probably return. Your seating policy also needs to be reviewed - a booth the same size as ours had one man sitting with a coffee. However when I asked to pay for the coffee I almost dropped at the price! If the system detects something that potentially contradicts our. I have to say the service was amazing and all of the staff were so friendly and extremely helpful. Then had to pay at the bar. Visit if passing. Wry disappointed will not return and will not recommend!More. The correct solution is surely to provide an alternative time for the last minute booking. Nothing was a bother and even though they wore masks you could see they were smiling. Will go againbut certainly no drinksMore, I normally really like Good Brew and the food/drink is excellent. 5 of us ordered and have to say food was delicious . Write a Review Details CUISINES 1.25 per Omlette filling? Honestly, call in here if youre in Gourock or if youre popping over from the holiday village in Dunoon. We ordered sundries tomatoe and chilli pasta, it was so dry we couldnt eat it, the salt and chilli chips were dripping in oil. Unfortunately a terrible experience and we won't be back. Expressed my disappointment and that was greater with a half hearted apology from overworked staff. to add to the soup - we were later charged 1.50for said hot water. Not bad value for money and should I be in the area I would probably return.More, We wanted a nice coffee and cake on a windy Saturday afternoon in sunny gourock only to to treated like a bad misbehaved child. Lovely lunch. He obviously has as much of a right as us to be there and Im not suggesting he should have been asked to move instead but why sit him at such a big table when that could have been free for your larger booking? Fell like I need to start a campaign to bring it back. We were so lucky we even got a window seat overlooking the Clyde. 902 were here. Good Brew: Quality food beaten by the quality service. Not bad value for money and should I be in the area I would probably return. There is some parking nearby but be careful as some require tokens. 3.50 Coffee 14 Mac Cheese - Over Priced & Over Rated, they were not great either. Order perfectly cooked chicken. You won't be disappointed.. Got brought here for food by a friend as she always enjoys it. Expressed my disappointment and that was greater with a half hearted apology from overworked staff. Maybe the staff are part time and have no experience with the paying customer but we shant be ever back and will definitely let other know , We normally visit the continental cafe which is far more convenient for us but as a change we though we would try a change HOW WRONG WE WERE.. and efficient, and we weren't rushed to finish up so had a lovely time catching up and enjoying the food, will make an effort to revisit when in the area, charged for decaf then charged another 75p for a milk alternative. Your seating policy also needs to be reviewed - a booth the same size as ours had one man sitting with a coffee. Wry disappointed will not return and will not recommend!More. I approached the till area only to be scolded at ( stand by the far counter) when eventually someone came and asked if it was take away or sit in.. then as there was a vacant table at the window and ready for customers we asked if poss could we sit there, enroute the girl was then told ( that table has now been reserved) and wanted us to sit by the front door on a dirty table full of other dishes and cutlery.. where we refused and left..very disappointed..Maybe the staff are part time and have no experience with the paying customer but we shant be ever back and will definitely let other know , We normally visit the continental cafe which is far more convenient for us but as a change we though we would try a change HOW WRONG WE WERE.. Lovely lunch. I had a the Cajun chicken mayo ciabatta and the flavour was great. Expressed my disappointment and that was greater with a half hearted apology from overworked staff. There are however great views across the Firth of Clyde from the tables next to the rear windows. Then we were charged more than the menu price because they hadnt updated the menu. - See 16 traveler reviews, 24 candid photos, and great deals for Gourock, UK, at Tripadvisor. Lunch came, the soup was so thick you could stand a spoon in it so rather than make a fuss we asked for a cup of hot waterto add to the soup - we were later charged 1.50for said hot water. It is a little narrow between tables in places. menu was amazing. Overall a pleasant visit, let down by only a couple of minor points. I have had previous long waits in this place but thought to give it another try. Servicewas great, but nothing can make up for missing the Breakfast Hash. He obviously has as much of a right as us to be there and Im not suggesting he should have been asked to move instead but why sit him at such a big table when that could have been free for your larger booking? There is a good menu offering standard fare such as fish and chips and a reasonable drinks menu, both alcoholic and non alcoholic. Lovely lunch. This place is famous for its great service and friendly staff, that is always ready to help you. Maybe the staff are part time and have no experience with the paying customer but we shant be ever back and will definitely let other know , We normally visit the continental cafe which is far more convenient for us but as a change we though we would try a change HOW WRONG WE WERE..More. the Firth of Clyde from the tables next to the rear windows. Don't get me wrong the food and staff were excellent but when I seen the bill I was horrified.6 a pint 3 vodka 3.30 for a diet coke mixer. You won't be disappointed.. Got brought here for food by a friend as she always enjoys it. The rest of us had Chicken sizzle and it was fab too . We were told that we could move to another table in half an hour if one becomes available. I think it is unprofessional to seat a group of 4, take our order and then rush us to finish when the food has not even arrived because youd rather have a slightly bigger party. We then sat with our finished plates for over half an hour (though i did leave most of my pork). The menu caters for many tastes but what got us was the quality of the food. Cafe Continental. The restaurant is nothing special to look at from the outside, being on a busy street. was great, but nothing can make up for missing the Breakfast Hash. Ive written to the local MP.More, This is the version of our website addressed to speakers of English in New Zealand. Delay with coffees. It eventually arrived and was unrendered fat with some cous couson the side. Lovely coffee tho and breakfast tea. to add to the soup - we were later charged 1.50for said hot water. We finished our first round of food and took our custom to another local business for dessert, coffees etc, though this was not our original plan. Really terrible. Had I been told this when ordering I would never have ordered. Not bad value for money and should I be in the area I would probably return.More, We wanted a nice coffee and cake on a windy Saturday afternoon in sunny gourock only to to treated like a bad misbehaved child. Then had to pay at the bar. My partner had the scallops, black pudding, bacon and pea pure and it was out of this world. My partner had the scallops, black pudding, bacon and pea pure and it was out of this world. Good Brew: Modern, great food and views - See 17 traveler reviews, 24 candid photos, and great deals for Gourock, UK, at Tripadvisor. I've never known a mixer to be more expensive than the spirit . View the Menu of Good Brew in Gourock, UK. I refused to pay the 1.50 so this was removed (reluctantly) from our bill. Overall a pleasant visit, let down by only a couple of minor points. I have to say the service was amazing and all of the staff were so friendly and extremely helpful. Get quick answers from Good Brew staff and past visitors. Lunch came, the soup was so thick you could stand a spoon in it so rather than make a fuss we asked for a cup of hot water to add to the soup - we were later charged 1.50for said hot water.
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