Therefore, you should refer to the list mentioned earlier as a good place to start. there no fees into the US if the purchase is under $800.00. var m3_u = (location.protocol=='https:'? Trademarks are only used for nominative fair use and are property of their owners. HMMMM. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. But when I look at the tracking page, it says it is delivered, but to a different zip code (10268) than to the address that I sent it to (10005). When a package is delivered to the agent, USPS considers their obligation to be over. ago But they don't have to disrupt your businessor your profits. So, be patient, and follow the tips above if your package does not arrive. It's up to the buyer to update the eBay status but if they say it wasn't delivered according to the usps and eBay it was. The buyer has not received the parcel and requires a refund. If the estimated delivery date for your order has passed and your item hasn't arrived, you can let the seller know by reporting that you didn't receive it. The good news about having the USPS in specific and over your package to people that may or may not be authorized agents is that it happens so very rarely. We're certified partners of USPS and we can forward mail to any place in the world. While USPS uses their best judgement and wont leave the package with just anyone, it can be difficult to find out who actually has your package in some cases. Not many tracking information updates are going to be as confusing as being told that your package was delivered to an agent for final delivery. There was a buyer awhile back who lived in Ehrlenger. Keep in mind that you have 3 business days to resolve their issue before they can ask eBay to step in to help. That way, you can be sure that youre able to receive your package safely, and prevent this from happening again in the future if you wish to do so. If that time comes, youll want to know exactly how to navigate that situation. If your local post office claims that they cant help you or you need to escalate things further, you may consider contacting USPS directly. Clearly, I can't do anything in person to resolve the issue. Find out what to do if your item hasnt arrived by the estimated delivery date. Learn about shipping and packaging rates on eBay. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Why bother filling out confusing forms and waiting in lines for hours when you can have DoNotPay do the job for you? This is the BEST service around for mail forwarding. In the case of mail rooms, they may be handling delivery for a large number of tenants at once, which is what can cause the delay. Subscribe to DoNotPay and learn how to file a complaint or request a late delivery refund easily! 12-17-2014 06:26 AM. Tip. Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana. If you had already received a refund, get in touch with the seller about what to do next. What Does Delivered To Agent Mean? Your email address will not be published. i.e, a place where the mail is delivered to a central place and then distributed? USPS website. I can't even raise a case to refund it.